States are opening and customers have different expectations. Let’s talk about ways to help your business reopen while addressing the social and safety anxiety issues that are still lingering.

Join us as we examine the importance of leveraging recent data to understand newly emerging consumer behaviors at all points of interaction–from ordering, to payment, customer engagement, and personalized messages that go with each–so that you can adjust quickly to the ever-changing landscape of the next phase of life in the restaurant industry.

Speakers
Tama Looney, Brand Analytics & Customer Engagement Expert - Heartland

Tama Looney is a seasoned marketer who focuses on insights, analytics and consumer connections with more than 20 years of experience across multiple verticals. Tama moved exclusively into the restaurant vertical 10 years ago where she assisted in menu pricing, consumer insights and marketing testing for Arby’s. From there she went on to lead insights and analytics for Ovation Brands before joining a software analytics company where she held key leadership positions from customer success to insights and analytics. Tama's passion for analytics was formed while working as a Graduate Research Assistant pursuing her masters in Psychology and Counseling in '99 and resulted in a move to the public sector where she focused on analytics throughout her MBA program at Georgia State University. Tama serves at her church as well as a variety of non-profit organizations in her hometown of Greenville, South Carolina where she lives with her two elementary aged children, Ashby Ann and Axel, and her husband Andrew.

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Webinar: From Surviving to Thriving, Reimagining the Return of Restaurant Experiences by Heartland